Privacy Policy

At Euro Fashion 24, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

1. Personal Data
   • Contact Information: Name, email address, phone number, and postal address.
   • Account Details: Login credentials and account preferences.
2. Payment Information
   • Transaction Details: Billing address, payment card details, and order history.
   • Secure Processing: Payment details are processed through encrypted channels; we do not store complete card information on our servers.
3. Automatically Collected Data
   • Device & Usage Information: IP address, browser type, operating system, pages visited, and referral URLs.
   • Cookies & Tracking Technologies: We use cookies, web beacons, and similar tools to enhance site functionality and measure marketing campaigns.

2. How We Use Your Information

1. Order Processing & Fulfillment
   • To process your orders, arrange shipping, and handle returns.
2. Customer Service & Support
   • To respond to inquiries, troubleshoot issues, and provide relevant information.
3. Personalization
   • To tailor product recommendations, offers, and content based on your preferences and browsing history.
4. Marketing & Promotions
   • To send you promotional emails, newsletters, and other updates (with your explicit consent where required by law).
   • You can opt out of marketing communications at any time.
5. Analytics & Improvement
   • To analyze user behavior, improve website performance, and enhance product offerings.
6. Legal & Compliance
   • To comply with applicable laws, regulations, and legal requests.
   • To enforce our Terms & Conditions and protect our rights and property.

3. How We Share Your Information

1. Service Providers
   • We may share your information with trusted third-party partners who help us operate our website, process payments, or deliver orders (e.g., shipping carriers, payment processors).
2. Business Transfers
   • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
3. Legal Obligations
   • We may disclose your personal data if required to do so by law, in response to a valid request by government authorities, or to protect the rights and safety of Euro Fashion 24, our customers, or others.

4. Cookies & Tracking Technologies

1. Cookies Usage
   • We use cookies to remember your preferences, track your interactions, and provide tailored advertisements.
   • You can disable cookies in your browser settings, but doing so may affect website functionality.
2. Third-Party Analytics
   • We use analytics tools (e.g., Google Analytics) to evaluate site performance and user engagement.

5. Your Rights & Choices

1. Access & Update
   • You can review and update your personal information by logging into your account or contacting us directly.
2. Deletion & Restriction
   • You can request the deletion or restriction of your personal data, subject to legal obligations (e.g., record-keeping).
3. Marketing Opt-Out
   • You can unsubscribe from marketing emails by clicking the “unsubscribe” link or by contacting customer support.
4. GDPR & Other Privacy Laws
   • If you are located in the EU/EEA or other regions with applicable data protection laws, you have additional rights regarding your personal data, such as the right to data portability.

6. Data Security

• We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
• Despite our best efforts, no security system is 100% secure. If you suspect any breach of data security, please contact us immediately.

7. Retention of Personal Data

• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax regulations, dispute resolutions).

8. International Transfers

• If you access or use our services from outside the EU/EEA, your information may be transferred to and processed in countries where data protection standards may differ from those in your region.
• We ensure appropriate safeguards are in place to protect your data in such transfers (e.g., Standard Contractual Clauses).

9. Links to Third-Party Websites

• Our website may contain links to external sites not operated by Euro Fashion 24. We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.

10. Updates to This Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and any significant changes will be communicated to you when required by law.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Email: privacy@eurofashion24.com
Address: Euro Fashion 24, Av. da República 6 1º Esq 379 1050-191 Lisboa, Portugal

We value your trust and appreciate your cooperation in