Shipping and Delivery

Shipping & Delivery – Euro Fashion 24

At Euro Fashion 24, our goal is to ensure that your shopping experience is seamless from start to finish. Below you will find details about our shipping methods, estimated delivery times, and any associated costs. For any questions or concerns, please reach out to our customer support team.

1. Order Processing

• Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.
• Peak Seasons & Special Offers: During high-demand periods (e.g., holidays or sales), processing times may be slightly longer.

2. Shipping Methods & Rates

1. Standard Shipping
   • Availability: Most regions worldwide.
   • Delivery Time: Estimated 7–14 business days, depending on location.
   • Cost: Calculated at checkout based on weight, destination, and any promotional offers.
2. Express Shipping
   • Availability: Selected regions and carriers.
   • Delivery Time: Estimated 3–7 business days (varies by location and carrier).
   • Cost: Higher rate than standard; exact fees displayed at checkout.
3. Free Shipping
   • Eligibility: Available for qualifying orders above a certain value (as promoted on the website).
   • Delivery Time: Same as standard shipping.

3. International Shipping

• Customs, Duties & Taxes: International orders may be subject to customs fees, duties, or taxes based on local regulations. Any additional charges are the responsibility of the recipient.
• Extended Delivery Times: Transit times can be affected by customs clearance procedures, local holidays, or regional delays.

4. Order Tracking

• Tracking Information: A tracking number will be provided via email once your order has been shipped.
• Carrier Updates: You can follow the progress of your shipment on the carrier’s website. Please allow 24–48 hours for tracking info to update.

5. Address Accuracy & Changes

• Address Verification: Ensure your shipping address is complete and accurate. We are not responsible for items shipped to incorrect or incomplete addresses.
• Change Request: If you need to modify your shipping address after placing an order, contact us immediately. We will do our best to update it before dispatch.

6. Delays & Missing Packages

• Shipping Delays: Weather events, customs backlogs, and other unforeseen circumstances may impact delivery times. We appreciate your patience in such instances.
• Lost or Stolen Packages: If your tracking status shows “delivered” but you haven’t received it, first check with neighbors or your local post office. If the package is still missing, contact us for assistance.

7. Returns & Refunds

• For information about returning items or requesting a refund, please review our Refund and Returns Policy.

8. Customer Support

• Email: support@eurofashion24.com
• Address: Av. da República 6 1º Esq 379 1050-191 Lisboa, Portugal

We’re here to help you with any questions you may have regarding shipping, delivery, or your order status. Thank you for choosing Euro Fashion 24 for your fashion needs!